You can cancel your recurring subscription at any time through your "Billing & Subscription" page in your user profile. The cancellation will take effect at the end of your current billing period (e.g., at the end of the month for a monthly subscription). Upon cancellation, you will continue to have access to the service until the end of your billing cycle. After the cycle ends, your access to premium features will be revoked.
We strive to provide a high-quality service. Our refund policy is as follows: Annual Subscriptions: If you are on an annual subscription plan, you are eligible for a full refund if you cancel your subscription within 14 days of the original purchase date. To request a refund, please contact our support team. Monthly & Quarterly Subscriptions: Subscriptions billed on a monthly or quarterly basis are generally non-refundable. We do not provide refunds or credits for partial subscription periods or for any unused time remaining in your subscription. Exceptional Circumstances: We may, at our sole discretion, issue a refund or credit on a case-by-case basis if you have experienced significant technical issues that prevent you from using the service, and we are unable to resolve them in a timely manner.
To request a refund for an annual subscription within the 14-day window, please contact us via the WhatsApp support button on our website. Please include your account email address and the reason for your request. Our team will review your request and respond within 3-5 business days.
We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and your continued use of the service after such changes have been posted will constitute your acceptance of the new policy.